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How Manual vs. Automated Occupancy Counting Makes Or Breaks Your Business

In light of the recent pandemic outbreak, governments around the world have enforced new protective measures to limit the number of people visiting a facility like supermarkets, retail stores, and shopping malls. These regulations play an integral part in flattening the curve of the COVID-19 spread and ensure a safe environment and customer experience for everyone involved from staff to customers.


Because understanding people’s density in physical spaces has become more critical than ever, businesses everywhere are turning their attention to automated occupancy solutions that minimize counting errors, reduce costs, and ensure safety.


Manual vs. Automated Occupancy Counting


The Downsides of Manual Counting



While Leveraging staff members may seem like a simple solution, cost and safety can eventually cause some serious drawbacks:


1. Safety Risks


Because manual counting requires frequent interactions with customers, it puts both customers and employees at a higher risk of catching the virus.


2. Data Inaccuracy


Manual counting often leads to counting errors, which in turn leads to inaccurate results. These errors can impose a serious risk, especially in locations with heavy visitor traffic and multiple entrances and exits.


3. High Cost


Using staff to monitor occupancy and count people requires long work hours. Over time, this becomes financially inefficient and costly, especially for larger businesses with multiple locations and entrances.


4. Poor Customer Service


Allocating staff to monitor occupancy instead of providing customers with assistance will have a negative impact on customer service, as more staff members will have the duty of counting people instead of helping customers.


5. Lack of Evidence Support


Using manual counting makes it challenging for businesses to keep a record of past occupancy data. Keeping track of previous occupancy data plays a vital role in supporting evidence for site inspections, compliance, and forecasting labor hours.


Why Automated Occupancy Is The Way To Go



Implementing an automated occupancy solution like VCARE allows businesses to accurately count people in real-time as they enter and exit a building. This data will give property owners and store managers the insights they need to comply with social distancing guidelines and ensure everyone’s safety.


1. Data accuracy


Occupancy sensors are specifically designed to count people with a higher degree of accuracy. Sensors can accurately track in-store traffic without putting employees at risk.


2. Lower Cost


Reduce the cost of labor by using occupancy technology instead of staff members. Data analytics can accurately measure occupancy and provide insights on store thresholds and safety across multiple locations in real-time.


3. Remote Observation


Observe store occupancy remotely and in real-time to avoid unnecessary visits and site checks.


4. Evidence support


Keep records of past data trends compliance inspections. Use occupancy insights to track changes over time and forecast labor hours.


VCARE Real-time Occupancy


VCARE is a real-time occupancy monitoring solution that can help businesses to ensure staff and customer safety easily. V-Count’s live occupancy solution enables businesses to comply with capacity regulations and provide a safe environment without risking any further spread of the virus through exposed staff or physical tickets.